Terms

The Proposal of Booking below once sent via web could be confirmed selecting 2 different options:

– sending the Credit Card Form (available at the link below) via e-mail, fax or Ordinary Post;

– clicking on the button PAY ON-LINE You will be able to fill the form in with all the data required about your Credit Card and automatically, using the PAYPAL system, the 30% deposit of the whole stay will be charged on Your Credit Card. In case of cancellation all the deposit will refund to You (transfer fee excluded) in the limit of Our CANCELLATION POLICY.

In both options, You will receive the BOOKING CONFIRMATION in the way to show at the moment of Check-In.

ATTENTION: IN CASE OF CREDIT CARD DATA SENT BY THE DESTINATED FORM INSTEAD BY “PAYPAL” SYSTEM, DATA WILL TREATED JUST AS GUARANTEE OF THE BOOKING AND NO AMOUNT WILL BE CHARGED. WE ARE AUTHORIZED JUST IN CASE OF NO-SHOW OR BOOKING CANCELLATION BEYOND THE TERMS DESCRIBED IN OUR CANCELLATION POLICY.

General Conditions

TOURISM TAX

According to the City Council resolution n. 230/33 of 06/20/2011, from July 1st 2011 the City of Florence will introduce the tourism tax, applied to non-residents overnight staying, for a maximum of 10 consecutive nights.
The tourism tax rate is Euro 2.00 for night, and it is not applied to:

  • Children (up to 10 years old).
  • People, who provide assistance to patients in hospital, max one each patient.
  • People/family, who provide assistance to underage patients in hospital, max two each patient.

WARNINGS:

  • PLEASE CONTACT US IN ADVANCE OF MINIMUM ONE DAY VIAS PHONE, TEXT (SMS) OR E-MAIL TO ANNOUNCE YOUR ARRIVAL TIME WITH CAR AND YOUR CAR PLATE (EVEN IN CASE OF A RENTED CAR) TO AUTHORIZE YOUR ENTRANCE IN FLORENCE HISTORICAL CENTRE AND HOLD YOUR RANK IN THE GARAGE.
  • TAKE ALWAYS WITH YOU A COPY OF CONFIRMATION VOUCHER WITH YOU TO SHOW TO POLICE OR AUTHORITIES IN CASE OF VERIFICATION DURING YOUR ENTRANCE IN THE “ZTL” – AREA TELLING THEM THAT YOU ARE INSIDE BECAUSE YOU NEED TO DROP THE CAR OFF AT OUR B&B FOR LUGGAGE AND LET IT TAKE FROM GARAGE STAFF.

SECURING RESERVATION WITH US, YOU ACCEPT THE FOLLOWING CONDITIONS::

  • The gathering and treatment of data inserted for the specific purpose.
  • The cancellation policies provisions.
  • The Tourism Tax rate must be paid in cash out of the room bill.
  • For logistical reasons, or in case of particular needs, it is possible your room may be changed to a room of the same condition and value.
  • Sending and receiving out newsletter and informative e-mails.

Note:
(S) = HIGH SEASON: from 22/03 to 12/07 – from 01/09 to 01/11
(s) = LOW SEASON: from 02/01 to 21/03 – from 13/07 to 31/07 – from 02/11 al 29/12

Rates are considered per night, for room and including breakfast, service and taxes.
For further information about every room, please consult this Rates chart or contact Us.
During Fair periods (for example PITTI) prices have to be accorded.

Long Staying.
We invite You to contact us for every request for a Long Staying.

CHECK-IN/OUT AND RESERVATION

  • RECEPTION TIME FOR CHECK-IN IS FROM 7.00AM TO 13.00 PM FROM MONDAY TO SUNDAY (HOLIDAYS INCLUDED).
    FOR ALL ARRIVALS BEYOND THAT TIME, (AND IN CASE OF DELAYS) YOU ARE HIGHLY REQUESTED TO CONTACT RECEPTION DESK VIA PHONE AT LEAST 1 DAY BEFORE YOUR ARRIVAL AT THE FOLLOWING BLACKBERRY’S NUM. +39 348 15 90 197 OR VIA E-MAIL.
    IN CASE YOU DON’T, WE WON’T BE ABLE TO MAKE CHECK-IN PROPERLY.
  • Check-Out at 10:30am.
  • For logistical reasons, or in case of particular needs, it is possible your room may be changed to a room of the same condition and value.

All reservations must always be confirmed our B&B.

CANCELATION POLICY

  • It is possible to cancel your reservation up to 3 days prior to your scheduled arrival date without occurring any fees.
  • If the cancellation is made 2 days or less prior to the arrival date a fee amounting to the cost of the first night will be charged as penalty for stay less or equal to 3 nights; for stays more than 3 nights, the 50% of the total payment must be paid.

If the person is not present on the scheduled arrival time (no show), the full amount must be paid.
PRIVACY POLICY

According to the Italian Law, Art. 13 of the Decree no. 196/2003 (code concerning the protection of personal data) your data will be handled exclusively by our business for market statistics, marketing and to inform you, through the sending of information, advertising and promotion of future business initiatives, offers and services, for sole purposes related to your given consent and exclusively referred to our facilities.
You may at any time exercise your rights under Art. 7 of the code (for example, to confirm the existence of the data, its integration, cancellation or transformation into anonymous form) by sending a notice to our business, to the attention of the owner of the processing of personal data at:

INVESTMENT TRUST s.r.l
V.le Dante 128
47838 RICCIONE (RN)
VAT Number 01894330404

Operational headquarters:

IL SALOTTO DI FIRENZE
Florence – Via Roma, 6
50123 – FLORENCE Italy
Phone: (+39) 055 21 83 47
Fax: (+39) 055 26 79 719

or

LA SIGNORIA DI FIRENZE
Florence – Via Calimaruzza, 1
50123 – FLORENCE Italy
Phone: (+39) 335 22 90 94
TREATMENT OF DATA

According to Italian Law, Art. 31/12/1996 n. 675, art. 10 for the protection of personal data we inform you of the following:

  • The gathering and treatment of personal data will be carried out in an authorized manner for the approved purpose.
  • The treatment of personal data is and will be legal and carried out while respecting the cited law, using both computerized systems and paper.
  • Personal data will not be communicated to others or used for purposes not permitted by law.

The owner of the handling of data, the company represented by its legal representative.